Shipping & Delivery

From Contractors Direct

  • Same-day shipping cut-off time for air orders for stock items is 12:00PM ET
  • Expedited air services are available. Contact Us to confirm
  • Contractors Direct ships via USPS, UPS, and UPS Freight from our location.
  • Click here for UPS & USPS delivery times for items from our CT warehouse.
  • These time-in-transit maps are not guaranteed.
  • The day of order processing does not count as a day in transit.
  • Shipping time is calculated by business days. Weekends do not count.
  • Shipping requests: Contractors Direct offers the ability to customers when ordering to leave a comment. This comment section serves as communication between Contractors Direct and their customers only. Shipping requests through this channel can be relayed, but are not promised.

Factory-Direct Shipping

  • Lead times vary depending on availability, shipping from location, and delivery address.
  • To confirm availability and lead time Click Here for Live Help or call 1-800-709-0002.
  • Refusal of delivery or providing inaccurate delivery information may result in additional delays and shipping fees.
  • Free Shipping" items ship for free to anywhere in the contiguous United States. Some restrictions apply.
  • Shipping options for customers outside of the lower 48 United States (i.e. Alaska, Hawaii, Puerto Rico, Canada, Europe, etc.) are limited. Use the shipping estimator in your Shopping Cart to see shipping costs or email us for a shipping quote.
  • Expedited air services are available. Contact Us for more details
  • *** Shipping time is calculated by business days. Weekends do not count. ***

Proof of Delivery

Contractors Direct and its shipping partners do not require a signature upon delivery unless otherwise requested by the customer. If requested, Contractors Direct will charge the customer the additional cost of service requested.

Free Shipping Subject to Change

  • Free Freight orders are subject to change or be canceled for Freight orders outside of the carriers' reach
  • This includes but is not limited to rural areas within the United States and islands within the contiguous United States
  • Dropship Orders fees outside of Contractors Directs Control
  • International Orders do not qualify for free shipping. Any order placed outside of the United States will be sent a shipping invoice before the item is shipped

Freight Deliveries

  • Some items must be shipped by truck to a commercially zoned address with truck access and a loading dock or forklift on site.
  • Liftgate service is available for an additional fee. **Restrictions May Apply
  • If item(s) shipped freight appear damaged upon delivery please do not sign for package(s) and refuse delivery. Call Contractors Direct immediately for additional questions, comments, or concerns (800) 709-0002
  • Freight Delays: Once shipped, Contractors Direct is at the mercy of its freight provider and cannot be held responsible for any unforeseen delays. We can lobby on behalf of our customers to provide the best possible service and resolve the situation quickly.
  • Free Freight orders are subject to change or be canceled for Freight orders shipped to rural locations outside of Shippers. This includes islands within the contiguous United States. Contractors Direct can offer real-time shipping rates to customers that fall in this category.
  • Oversized items marked as free shipping are subject to change per carrier charges
Click Here For Full Freight Policy