At Contractors Direct, we are committed to protecting the privacy and security of our website visitors and customers. This policy outlines how we collect, use, and protect your personal information.
Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Mailing address
- Payment information
- IP address
- Cookies stored on your device's web browser
This information may be collected through website forms, email communication, and third-party services such as Google Analytics. We retain personal information for as long as needed or permitted based on the purpose for which it was obtained, consistent with applicable law.
Use of Information
We may use your information for the following purposes:
- To process orders and payments
- To communicate with you about your orders, products, and services
- To provide customer support
- To send promotional emails or newsletters (if you have opted in)
- To comply with legal requirements
Linking to Third-Party Sites
Links may be established from this site to one or more external websites or resources operated by third parties ("Third-Party Sites"). Certain Third-Party Sites may also provide links to this site.
No such links should be interpreted as an endorsement by Contractors Direct of the Third-Party Sites or any content contained within them. We encourage you to review the privacy policies of any third-party sites you visit.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
If you wish to have your personal information deleted, please contact us at orders@contractorsdirect.com and we will do our best to fulfill your request.
Security Measures
Contractors Direct implements several industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we take reasonable precautions to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. If you have concerns about the security of your information, please contact us at orders@contractorsdirect.com.
User Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you.
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You may opt out of marketing communications at any time by contacting us or clicking the unsubscribe link in any marketing email.
California Residents
If you are a California resident, you may request that we disclose the personal information we collected from you in the 12 months preceding your request. You may also request that we delete your personal information, except where it is necessary to retain it to complete an order or transaction, or as otherwise required by law.
To submit a request, contact us at orders@contractorsdirect.com.
To exercise any of these rights, please contact us at orders@contractorsdirect.com.
Third-Party Services
We may use third-party services on our website, including but not limited to payment processors, analytics platforms (such as Google Analytics), and social media plugins. These services may collect and use your personal information in accordance with their own privacy policies.
Legal Requirements & Applicable Law
Where our website is subject to specific legal requirements — such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA) — we will comply with those requirements and provide additional information as necessary.
Governing Law: By visiting this site, you agree that the laws of the State of Connecticut, United States of America, without regard to principles of conflict of laws, will govern these terms and any dispute that might arise between you and Contractors Direct.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our data practices or legal requirements. When material changes are made, we will notify you by posting the updated policy on our website or by email.
We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this privacy policy or how your personal information is handled, please reach out to us:
Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Phone: 1-800-709-0002
Comments & Reviews
This site may permit visitors to submit reviews, suggestions, ideas, comments, questions, or other information ("User Submissions"). Please be aware of the following: