Ordering & Billing
- We accept domestic Visa, Master Card, American Express, Discover Card & PayPal.
- Sales tax will be added to orders from Connecticut residents only.
- Contact us to confirm item availability and transit time.
- Same day shipping is available depending on the time of order receipt and item availability.
- Online orders placed after business hours or over the weekend will be processed the following business day.
- Products may ship from different locations at different times.
- Product pricing may be subject to change.
- Se habla Español.
Billing & Refunds
- Credit and debit cards will be authorized upon submitting an order.
- Orders may be billed immediately after confirmation to ensure fast processing.
- Shipping fees are billed upon order fulfillment.
- Order fulfillment occurs when:
- Your package ships from our facility
- Your factory-direct order is entered
- Refunds may require approximately 48 hours to reflect on the account.
- We reserve the right to verify and authenticate billing information prior to order fulfillment.
Security & Privacy
Your personal information including your email, phone number, and address will never be sold to a third party. Your privacy is very important to us and Contractors Direct implements several industry-standard security measures to protect your information. We are proudly listed as a Google Trusted Store. Click the Google Trusted Store tab in the bottom right corner of your screen to learn more.